Orders are usually dispatched within 3-5 business days of payment of order whenever is possible. Due to the seasonal nature of our products, the stock availability is subject to harvest conditions. Our commitment is to provide the best quality products to our customers. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund. If you have any special requests for timed deliveries please email us at worcestershirehops@gmail.com.